Important Notice for Our Valued Business Partners: International Worker’s Day Service Adjustments (May 1st – May 4th)

Dear Esteemed Business Partners,

As International Worker’s Day approaches, Daier is preparing to honor the immense contributions of our dedicated workforce. This globally recognized day serves as an important reminder of the value and dedication that individuals bring to their professional endeavors, and we are committed to providing our team with the opportunity to observe this holiday.

In light of this, we wish to proactively inform you of temporary adjustments to our operational schedule. From Thursday, May 1st, through Sunday, May 4th, Daier will be observing the International Worker’s Day holiday. This decision reflects our appreciation for our employees and our belief in the importance of work-life balance, which ultimately translates to a more focused and energized team ready to support your business needs.

How This Affects Our Business Services:

• Customer Support & Account Management: While our primary operations will pause, we understand the critical nature of B2B support. During the May 1st-4th period, please anticipate slower-than-usual response times for inquiries directed to our business client support teams and account managers. Our team members will be observing the holiday, leading to reduced immediate availability. We assure you that all urgent matters will be logged, and we will endeavor to provide necessary assistance, though comprehensive responses may be prioritized upon our full return.

• Order Processing & Logistics: For our business clients, while large-scale fulfillment and complex logistical arrangements might see some planning adjustments around this period, we aim to minimize disruption. Any specific project timelines or shipment schedules that might be impacted will be communicated directly by your account managers where possible. General shipping and logistics for new bulk orders placed during this window will resume processing on May 5th.

• Resumption of Full Services: We are pleased to confirm that normal business operations, including standard shipping schedules and our usual support response times, will fully resume on Monday, May 5th. Our teams will return ready to address all pending communications, process outstanding orders, and continue our collaborative efforts with your business.

Recommendations for Our Partners:

To ensure the smoothest possible continuation of your projects and supply chains, we kindly suggest the following:

• Please communicate any urgent requirements or place critical orders with your Daier contact prior to April 30th.

• For non-urgent inquiries during the holiday period, please feel free to email us, and we will address them systematically upon our return.

At Daier, we deeply value our partnership with your business. We understand that consistent service is paramount, and we appreciate your understanding as we provide our team with this important break. We are confident that this observance will allow our employees to return rejuvenated, enabling us to continue delivering the high-quality products and dedicated support you rely on.

We extend our best wishes to you and your teams for a reflective and meaningful International Worker’s Day. Thank you for your continued trust and collaboration.

Sincerely,

The Daier Team